Privacy Policy

Effective Date: 02/01/2026

App Name: Propop

Companies: RN Innovations LLC (USA) & RNINNOVATIONS PVT LTD (India)

Websites: www.rninnovations.com, www.propop.app

This Privacy Policy explains how Propop (“we”, “us”, “our”) collects, uses, stores, and protects your information when you use the Propop mobile application (“App”) and related services (“Services”). This Policy is intended to be compliant, where applicable, with data protection laws in India, the United States, Canada, and other relevant jurisdictions, including principles from GDPR, CCPA, and India’s DPDP framework.

1. Information We Collect

1.1 Information from Influencers

We may collect the following information from influencers:

  • Full name
  • Phone number
  • Email address
  • Residential or business address
  • Government ID and/or identity verification documents (where required)
  • Bank account or payout details
  • Tax information
  • Profile photos, videos, promotional content, and other media
  • Chat messages and communications within the App

1.2 Information from Users/Brands

We may collect the following information from users/brands:

  • Phone number
  • Name
  • Delivery address (for merchandise purchases)
  • Payment-related information (processed via Stripe or Razorpay)
  • Chat messages and communications with influencers
  • Ratings and reviews submitted about influencers or services

1.3 Automatically Collected Information

When you use the App, we may automatically collect:

  • Device information (device type, operating system, unique device identifiers)
  • IP address and approximate location
  • Usage data (features used, time spent, interactions)
  • Firebase notification tokens for push notifications
  • Crash logs and performance data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage user and influencer accounts
  • To enable users to discover influencers, services, and merchandise
  • To process payments and manage payouts to influencers
  • To manage orders, track deliveries, and confirm completion of services
  • To provide in-app chat and communication features
  • To send notifications related to account activity, orders, security, and support
  • To prevent fraud, abuse, and violations of our Terms & Conditions
  • To improve and optimize the App, including performance and user experience
  • To comply with legal obligations and respond to lawful requests

3. Payment Processing

Payments on Propop are processed by third-party payment processors such as Stripe and Razorpay. We do not store full credit or debit card numbers on our servers. These payment processors handle your payment information in accordance with their own privacy policies and security standards.

4. Data Storage and Media

Media files such as photos and videos may be stored using Cloudflare R2 or similar cloud storage services. Other personal data may be stored on servers managed by or on behalf of Propop. We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

We may share your information with:

  • Payment processors (e.g., Stripe, Razorpay) to process payments and payouts
  • SMS and communication providers (e.g., Twilio, SMSCountry) to send verification codes, alerts, and other permitted messages
  • Cloud service providers (e.g., Cloudflare R2) for storage and content delivery
  • Analytics and security providers to help us monitor and improve the App
  • Legal authorities when required by law or to protect our rights, users, or the public

We do not sell your personal data.

6. Minors

The App may be used by minors. If you are a parent or guardian, you are responsible for monitoring your child’s use of the App. If we become aware that we have collected personal information from a child in violation of applicable laws, we will take steps to delete such information.

7. Cookies and Tracking Technologies

We may use cookies, device identifiers, and similar technologies to:

  • Remember your preferences
  • Understand how you use the App
  • Improve performance and user experience
  • Detect and prevent fraud or misuse

Where required by law, we will obtain your consent before using certain tracking technologies.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy, including:

  • Providing the Services
  • Complying with legal, tax, and accounting obligations
  • Resolving disputes and enforcing our agreements

When data is no longer needed, we will delete or anonymize it, subject to any legal obligations to retain it.

9. International Data Transfers

Your information may be transferred to and processed in countries including the United States, India, and Canada. By using the App, you consent to such transfers. We take steps to ensure that your data is protected in accordance with applicable laws when transferred across borders.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal retention requirements
  • Object to or restrict certain types of processing
  • Request data portability

To exercise these rights, you may contact us using the details provided below. We may need to verify your identity before responding to your request.

11. Security

We implement reasonable technical and organizational measures to protect your personal data, including encryption, access controls, and secure storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Multi-Language Support

The App may be available in multiple languages. In case of any inconsistency between translated versions of this Privacy Policy, the English version shall prevail.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the App after any changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

RN Innovations LLC (USA) & RNINNOVATIONS PVT LTD (India)
Email: support@propop.app
Website: www.propop.app